Technical Support

Our technical support is staffed with scientists who are closely involved with all stages of product development. We will do our best to assist you in resolving any questions that you might have and welcome any suggestions as to how we can better meet your needs.

You can contact our technical support by:

Phone: +1 484-325-5100, option 2
Toll-free (US Only): 877-BIO-LABS

Ready to send plasmids to start your project? Check out the plasmid shipping FAQ.

Need a Custom Virus?

We offer a wide range of viral vector services to suit your research needs.
Is there something else we can help with?
Check out these resources or feel free to contact us via phone or email.